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At B.W. Machinery, we are committed to offering the best value to our customers. Our Price Match Guarantee ensures that you get the best possible price on your purchase. If you find a lower price on an identical product from an eligible competitor, we’ll match it!

How It Works

If you find the same product at a lower price from another authorised Australian retailer, simply follow these steps:

1. Verify the Price – Ensure the lower-priced item is identical in brand, model, colour and specifications.
2. Provide Proof – Share a valid advertisement, website link, or official quote showing the competitor’s lower price.
3. Contact Us – Visit us in-store or contact our customer service team with the details.
4. Price Match Approval – Once verified, we will match the competitor’s price for your purchase.

Terms & Conditions

To ensure fairness, the Price Match Guarantee applies under the following conditions:

✅ The product must be identical (brand, model, colour and specifications).
✅ The competitor must be an authorized Australian retailer with a physical store.
✅ The item must be in stock and available for immediate purchase from the competitor.
✅ The price must be in Australian dollars and include any delivery or service fees.
✅ The price match request must be made before purchase

Exclusions

🚫 Prices from auction sites, marketplaces (e.g., eBay, Amazon), clearance sales, liquidation sales, or unauthorized resellers.
🚫 Items on special promotions, bundle deals, cashback offers, or price errors.
🚫 Wholesale, commercial, or bulk pricing.
🚫 Competitor pricing based on membership, trade, or loyalty discounts not available to the general public.

How to Request a Price Match

You can submit a Price Match request through:

📍 In-Store – Speak with one of our team members.
📧 Email – Send proof of the lower price to admin@bwmachinery.com.au
📞 Call Us – Reach out to 1300 454 585 for assistance.

At B.W. Machinery, we’re dedicated to providing you with the best value and customer experience. Shop confidently, knowing you’re getting the best price possible.

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