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Shipping

accessoriesPick Up
All products can be picked up from our stores at no extra charge. Please note that some products are only available from specific stores (a special note will be placed on the product page in this case).

Assembly service is available for in-store pick ups only. Fees may apply.

accessoriesDispatch
Once an order is received, B.W. Machinery will aim to despatch the goods within 1-2 business days. In cases where the products are on backorder, delivery may be delayed and the customer will be notified

accessoriesShipping
Freight charges will be shown at checkout*. We partner with Australia Post and Direct Freight Express for small parcel deliveries and use TNT Express, Direct Freight Express as well as Big Post for large and bulky items.

Local depot collection may be required in some regional areas.

*The shipping amount shown at checkout is an estimate. Additional charges may incur outside of the shipping cost quoted, these include tailgate service charges, redeliveries and remote area surcharges.

accessoriesFree shipping
For products with free shipping offered, a surcharge may apply to some suburbs for home deliveries. Alternatively, you can collect the item from a local depot*. Our staff may contact you for further discussion when your location is not eligible for free shipping.

(*Selected depots only, a surcharge may apply to some depots, we will discuss a solution with you in this case. B.W. Machinery reserves the right to hold off the dispatch until the associated surcharge is paid for by you.)

accessoriesRe-delivery
Buyers have full responsibility to provide the correct address and sign for delivery. If for any reason we miss you on the delivery day, and the driver doesn’t deem it safe to leave the item, a card will be left for you to call the depot to collect the item. A second delivery may incur extra charges.

Should you require any assistance regarding delivery, please do not hesitate to contact us on 1300 454 585 or email to admin@BWMachinery.com.au

Expected Delivery Times (Days)

State MetroRegional
Australia Capital Territory3-6 Days5-7 Days
New South Wales2-6 Days5-7 Days
Northern Territory3-7 Days6-10 Days
Queensland3-7 Days5-8 Days
South Australia3-6 Days5-8 Days
Tasmania3-5 Days6-10 Days
Victoria1-3 Days2-5 Days
Western Australia3-7 Days5-8 Days

Please note: These times are indicative only. Once the goods have been handed over to the third party, it will be beyond our control.

Store Locations
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OAKLEIGH MOWERPOWER
1130 - 1132 North Rd, Bentleigh East, VIC 3165
call-icon 03 9563 7299
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KINGSTON MOWERS
303 Warrigal Road Cheltenham Victoria 3192
call-icon 03 9583 3398
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SEAFORD MOWERS
29 Wells Road Seaford Victoria 3198
call-icon 03 9786 8811
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BWM Products (Admin Only)
4 Kylie Place, Cheltenham, VIC 3192
call-icon 1300 454 585 (option 1)
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