Accessories
Spare Parts
Brands
Hot Deals
Services
Stores
Gift Cards
My accountShipping
Pick Up
All products can be picked up from our stores at no extra charge. Please note that some products are only available from specific stores (a special note will be placed on the product page in this case).
Assembly service is available for in-store pick ups only. Fees may apply.
Dispatch
Once an order is received, B.W. Machinery will aim to despatch the goods within 1-2 business days. In cases where the products are on backorder, delivery may be delayed and the customer will be notified
Shipping
Freight charges will be shown at checkout*. We partner with Australia Post and Direct Freight Express for small parcel deliveries and use TNT Express, Direct Freight Express as well as Big Post for large and bulky items.
Local depot collection may be required in some regional areas.
*The shipping amount shown at checkout is an estimate. Additional charges may incur outside of the shipping cost quoted, these include tailgate service charges, redeliveries and remote area surcharges.
Free shipping
For products with free shipping offered, a surcharge may apply to some suburbs for home deliveries. Alternatively, you can collect the item from a local depot*. Our staff may contact you for further discussion when your location is not eligible for free shipping.
(*Selected depots only, a surcharge may apply to some depots, we will discuss a solution with you in this case. B.W. Machinery reserves the right to hold off the dispatch until the associated surcharge is paid for by you.)
Re-delivery
Buyers have full responsibility to provide the correct address and sign for delivery. If for any reason we miss you on the delivery day, and the driver doesn’t deem it safe to leave the item, a card will be left for you to call the depot to collect the item. A second delivery may incur extra charges.
Should you require any assistance regarding delivery, please do not hesitate to contact us on 1300 454 585 or email to admin@BWMachinery.com.au
Expected Delivery Times (Days)
| State | Metro | Regional |
|---|---|---|
| Australia Capital Territory | 1-3 Days | 3-5 Days |
| New South Wales | 1-3 Days | 3-5 Days |
| Northern Territory | 3-5 Days | 4-7 Days |
| Queensland | 2-4 Days | 3-7 Days |
| South Australia | 1-3 Days | 3-5 Days |
| Tasmania | 2-4 Days | 3-7 Days |
| Victoria | 1-3 Days | 2-5 Days |
| Western Australia | 3-7 Days | 5-8 Days |
Please note: These times are indicative only. Once the goods have been handed over to the third party, it will be beyond our control.
03 9563 7299 
